Moving FAQs – Answers to Your Moving Questions | RADA Express Movers
Have questions about your move? Check out our frequently asked questions for expert advice, packing tips, and details about our professional moving services.
General Questions
How do I book a move with your company?
You can book a move by calling us or filling out our online booking form on our website. We recommend scheduling in advance to secure your preferred date.
Do you offer free estimates?
Yes! We provide free, no-obligation estimates. You can request an in-home or virtual estimate for an accurate quote.
What areas do you serve?
We offer local and long-distance moving services. Contact us to check if we serve your specific location.
Pricing & Fees
What is your travel fee?
The travel fee covers the time it takes for our movers to get to your pickup location and return to our office after the move.
When does the service time start and end?
The service time starts when we arrive at your pickup location and ends when all belongings are unloaded at the delivery destination.
Do you charge by the hour or a flat rate?
Our pricing structure depends on the type of move. Local moves are typically charged by the hour, while long-distance moves may have a flat-rate option. Contact us for details.
Liability & Insurance
What is your company’s liability for damage or loss?
Our basic liability coverage is $0.60 per pound per item.
Do you provide additional insurance?
We do not provide additional insurance, but you can purchase coverage from third-party insurance providers for added protection.
Preparing for the Move
How should I prepare for moving day?
Here are some key steps to ensure a smooth move:
- Empty heavy items from drawers to prevent damage and make furniture easier to carry.
- Secure pets in a safe area to avoid accidents during the move.
- Take fragile or valuable items separately, such as jewelry, important documents, or personal electronics.
- Label boxes clearly for easier unpacking.
Moving Day
Can you move specialty items like pianos or safes?
Yes! We have experience moving heavy and delicate items. Let us know in advance so we can make the necessary arrangements.
Do you provide packing services?
Yes, we offer full and partial packing services to make your move stress-free.
Policies & Cancellations
What is your cancellation policy?
We understand that plans change. Please notify us at least 48 hours in advance to avoid cancellation fees.
Can I change my moving date after booking?
Yes, we will do our best to accommodate changes based on availability.
Where to Find Us
as a top-rated mover by
25408 Herring Creek Dr
Chantilly, VA 20152
Sat-Sun: 10am-5pm